Gartner is looking for a Relationship Manager !

    Employment  | 

    Client Partner - French Speaking

    Are you passionate about technology, enjoy working with multiple teams and comfortable working in a target driven environment?

     

    We are looking for a Client Partner to join our Client Services Organization in our Fort Myers Office. You’ll be part of a fast-paced, dynamic team providing the highest level of client support to C-level individuals in some of the world’s most successful companies. You will build relationships with our existing clients ensuring they receive value from their Gartner services. You will understand their critical initiatives, align Gartner research and expertise, and help Gartner maintain its growth by ensuring strong client retention.

     

    A typical day might look like:

           Responsible for managing relationships with 250 clients

           Support the on-boarding of new clients and renewal of existing clients

           Partnering with senior team members to identify the client’s key initiatives, providing solutions to ensure your client base receives value

           Interpret and deliver customized research

           Partner with senior team members to conduct quarterly review calls and plan for success

           Ensure client satisfaction, retention, operational efficiency and quality

     

    You’re great at:

           Building relationships over the phone with senior level individuals

           High personal motivation, self-management and detail oriented

           Experience within a performance based environment preferred

           Passion for customer service

           Excellent verbal and written communication skills

           Strong computer efficiency

           Ability to plan and prioritize daily tasks/responsibilities

           Demonstrated ability to work well under pressure

           Collaborating with others to overcome challenges

           Meeting or exceeding metrics

    You may have:

           Bachelor’s Degree preferred

           Fluent in French

           3+ years business experience AND/OR 1-2 years of account management experience

           Interest or experience in IT related industry

    We offer:

           An upbeat, positive and collaborative working environment

           Opportunity to develop your career in a world’s leading IT Research and Advisory Company which is facing incredible growth with expectations to double in size by 2019.

           Competitive compensation and performance based bonus structure

           Company benefits such as: Health Insurance, 401K with company match, Tuition Reimbursement, Wellness Rewards, 20 days of Paid Time-Off, etc.

           Two week in the classroom training program, assigned mentor and two weeks of shadowing top performers 

     

     

    If you are interested, please apply here: https://jobs.gartner.com/job/fort-myers/client-success-manager-client-partner-french-speaking/494/9369926

     

     

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